FAQ

Where is the store based?

Kenai, AK

What is the airspeed velocity of an unladen swallow?

African or European?

What's a "Fanboy" book?

For a small additional donation to Doc's Dew Fund, I'll sketch the Whiteboard character of your choice inside the book. Sketches are B&W, done in pencil and ink.

Do you accept orders placed outside of the US?

Certainly! Although there is a slight extra charge for additional dog food.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service and the endurance of the dog teams. International shipping delivery times may vary between 2 to as long as 6 weeks, depending favorable currents and how long it takes to fit the dogs with scuba gear.

What is Storenvy?

This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

How do I pay for my order? Is it secure?

The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.